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Your engagement
Selected scope
Principal intake to establish your expectations, priorities, and the responsibilities being examined.
Individual staff questionnaires for each person included in the selected scope.
Examination of the relationship between intended responsibilities, each person’s understanding of their role, and the work carried out in practice.
Written HFR findings identifying areas of clarity, overlap, gaps, and misalignment.
An optional 45-minute phone or video conversation directly with Madria to clarify your findings.
Principal participation required
An assistant or representative may arrange the engagement. Direct participation by the principal is required.
Following payment, the intake process establishes the principal’s perspective and gathers individual responses from the people included in your audit.
This engagement covers the audit and written findings. Infrastructure redesign and priority service are not included.
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